Wacom-Cintiq-Pro-16

If you have another Wacom Cintiq Pro model, e.g. 24", 32" or the old 16" (DTH-1620), please see here.

Follow these steps to setup your
Wacom Cintiq Pro 16

Step 1

Connect your device to your computer, power and turn it on.
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Step 2

Download and install the latest driver. Follow the instructions on screen and restart your PC.

Mac | Windows

Step 3

After Setup Wizard, you will be taken to the Wacom Desktop Center. Click on "Register your device" in the blue registration field.
Learn more

Step 4

Create a Wacom ID or sign-in and register your product to get your included software.

Using your Wacom Cintiq Pro 16

Connect your Wacom Cintiq Pro 16
See how to link your device to your Mac or PC.
Watch here
Install the driver
See how to download the driver and install it on your Mac or PC.
Watch here
Use the ExpressKeys™
See how to use the physical ExpressKeys™ at the rear edge of the display.
Watch here
Avoid unintended touches
See how to use the touch on/off switch button.
Watch here
Mount the Adjustable Stand
See how to attach the optional Adjustable Stand.
Watch here
Adjust display settings
See how to change settings like brightness or low fan speed mode.
Watch here
Redeem your bundle software
See how to register and download your software.
Watch here
Changing Nibs on a Wacom Pro Pen 2

Watch here
How to use On-Screen Controls with modifiers

Watch here

Forgot to register your device?

If you've already installed your device and downloaded the driver, you can still register your device at any time. Please follow these steps.

**Step 1**

Connect your device to computer and power.

See the instruction in previous part.

**Step 2**

Start the Wacom Desktop Center. Select your device under "My Devices" and click on the blue registration bar.

How to open Wacom Desktop Center on your PC

How to open Wacom Desktop Center on your Mac

Wacom ID

Register your product
Redeem bundled software
Be the first to know exciting Wacom offers, promotions and other news
Get expert support and more

Create your Wacom ID

Great bundled creative apps

Gain up to 3 months complimentary access to selected bundled apps specially tailored for creative usage.

Limited time software offer

Boris FX Suite

Gain 3 months complimentary access to this award-winning collection of products for creative photo editing and video post-production. Contains over 500 visual effects plugins and professional tools for masking, tracking, keying, paint and graphics.

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Limited time software offer

Sculptron

Gain 3 months complimentary access to OTOY's GPU based real-time mesh sculpt-animate tool. Sculptron is intended for creating 3D animations and edit caches (MDD) using sculpting tools and Deformers through a powerful Modifier Stack. It also allows to convert sculpt-animated meshes into volumes and export those in VDB format.

Learn more Watch video

*Sculptron requires an OpenGL 4.6 compliant graphics card (Intel graphics cards are not supported).

Limited time software offer

Adobe Creative Cloud Photography plan

Gain 2 months complimentary access to this Adobe app.

See offer details

Wacom Desktop Center

✓ Customize pen settings and other product settings

✓ Access the User Help and important product information

✓ Update your Driver, Software or Firmware

✓ Register product with Wacom ID

✓ Support information

Recommendations and guidelines for cleaning your Wacom product

All Wacom products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. See below for additional tips or please contact your regional Wacom customer service team.

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